At Lily Vitaly, we are dedicated to protecting your privacy. This policy outlines how we handle your personal and medical information when you interact with our website and clinic.
1. Information We Collect
Contact Information: We collect your name, email address, and phone number when you request information or book a consultation.
Health Information: As a provider of medical aesthetics and regenerative medicine, we collect health-related data (medical history, current medications, and skin concerns) to ensure safe and effective treatment.
Payment Data: We use secure, third-party processors to handle payments for services. We do not store full credit card numbers on our servers.
Website Usage: We use cookies and similar technologies to track how users navigate our site to improve the user experience.
2. Use of Your Information
To manage and schedule clinical appointments.
To provide personalized aesthetic and regenerative treatment plans.
To communicate regarding your specific treatments or follow-up care.
To send occasional clinic updates or promotions (only if you have opted in).
3. Medical Confidentiality & HIPAA
Your medical privacy is our priority. Lily Vitaly complies with industry standards for medical record keeping. Your Protected Health Information (PHI) is kept confidential and is never shared with third parties for marketing purposes.
4. Data Sharing
We do not sell or rent your personal information. Data is only shared with:
Booking and clinical software providers necessary to operate our clinic.
Legal authorities if required to comply with specific laws or regulations.
5. Your Rights
You may request to view, update, or delete your personal contact information at any time. For medical records, retention is governed by state and federal medical record laws.
